From: Sara Kane To: Justin Horn Date: October 6, 2025 4:35 PM Subject: Resident Conduct and On-Site Interaction Expectations *** SENT 94 MINUTES AFTER JUSTIN'S HARASSMENT COMPLAINT *** Good afternoon, Mr. Horn, I hope you are well. I am reaching out to address several concerns that have been brought to my attention regarding your interactions with both our on-site team and other residents. It has been observed that you frequently linger in common areas, including the lobby and management office, and engage staff for extended periods while they are working. While we appreciate your engagement within the community, your presence and interactions have made multiple residents and team members uncomfortable. Additionally, I was made aware of several recent incidents involving confrontations with members of the cleaning staff -- one over the weekend and two earlier today. This type of behavior is not acceptable and will not be tolerated within the community. All residents, staff, and vendors are entitled to a safe and respectful environment, including yourself. Our team had a conversation with the cleaning staff as well to address similar concerns and review Greystar's expectations moving forward. I have also received reports that you have been wearing a recording device while in the building. This has caused further discomfort among residents and employees. Please be aware that our team and several residents I have personally spoken with have voiced concerns and do not consent to being recorded. If you have an appointment with the management team, please leave any recording devices outside the office before your meeting. In the future, if you require assistance from the management team, please schedule an appointment in advance via email. The team has been overwhelmed by the number of unannounced visits to the management office. With the ongoing property transition, the on-site team is fielding a high volume of inquiries and is operating strictly by appointment to ensure all matters are handled appropriately. We ask for your full cooperation in maintaining a professional and respectful environment for everyone at the property. Continued inappropriate, disruptive, or intimidating behavior may result in further action, as outlined in your lease and community policies, which can be found in your lease agreement for reference. Thank you for your immediate attention to this matter. Have a great evening. Sara Kane | Regional Manager, Real Estate Greystar | 161 Washington Street, Suite 810 | Conshohocken, PA 19428 o 215-398-0620 | sara.kane@greystar.com | greystar.com