Who Is Greystar? Bob Faith & the Greystar Record

The short version

Greystar — Greystar Real Estate Partners — is the largest apartment landlord in the United States. Bob Faith (Robert A. Faith) founded Greystar in 1993 and remains its founder, chairman, and chief executive officer. When people search for "Bob Faith Greystar," they are usually asking one of two things: who runs the company, and what its record looks like. This page answers both, briefly and with sources.

Company	Greystar Real Estate Partners
Founder & CEO	Bob Faith (Robert A. Faith)
Founded	1993
Scale	Largest apartment operator in the U.S.; 1M+ units managed

Bob Faith and the Greystar record

Because Bob Faith founded Greystar and has led it since 1993, the company's record is the record of the company he runs. That record includes a $24 million Federal Trade Commission and Colorado settlement over deceptively advertised rents and hidden junk fees, a U.S. Department of Justice antitrust settlement tied to algorithmic (RealPage) rent-setting software, and a $7 million multistate attorney-general settlement over algorithmic rent alignment. These are resolutions, not admissions of liability — but they are documented, and they occurred under Bob Faith's leadership of Greystar.

For the Philadelphia chapter of this story, see Bob Faith's Goldtex Philadelphia record ("Bad Faith Bob"). For how the pieces fit together, see the Penrose Staircase. Or return to the jlegal.pro homepage.

A note on framing: a settlement is a resolution, not by itself an admission of liability, and this page reflects that. Stating Bob Faith's name alongside Greystar's record is simply accuracy — he is the founder and CEO of Greystar since 1993, and the documented conduct occurred under his leadership.

In its own words — and the record

Below, Greystar's public statements and its official corporate values — the words Bob Faith's company chose to describe itself — are placed beside the documented record from government regulators, courts, and established reporting. Each pairing links to a primary or established secondary source, and each carries an accurate status (a settlement is a resolution, not an admission of liability; a jury verdict on appeal is not a final, paid judgment; an agreement is not a case "lost"). The point is not any single dollar figure. It is the distance between the stated value and the documented conduct.

Greystar says

"We stay true to the highest ethical standards and principles, and are honest, trustworthy, humble, and respectful in all of our words and actions."

— Greystar Core Value: Integrity (greystar.com)

1 The record

The Federal Trade Commission and the State of Colorado found that Greystar advertised rents while failing to disclose mandatory recurring fees — pest control, valet trash, "package concierge," utility administration — that tenants often could not see until after paying a nonrefundable application fee. Practice dated to 2019. FTC — $24M settlement (Dec 2025).

$24M FTC + Colorado settlement · a resolution, not an admission of liability

Greystar says

"To enrich the lives we touch by doing things the right way."

— Greystar's official Mission statement

2 The record

The U.S. Department of Justice and nine state attorneys general resolved claims that Greystar used RealPage algorithmic software to set rents using competitors' confidential data — pricing that prosecutors say inflated rents. DOJ / ProPublica · California AG — $7M multistate settlement.

DOJ settlement (Aug 2025) + $7M multistate AG settlement (Nov 2025)

Bob Faith says

"The safety of residents is a top priority, especially when you consider over 1.5 million people live in our properties."

— Bob Faith, on resident safety

3 The record

At Greystar-managed Library Gardens in Berkeley, a dry-rotted fifth-floor balcony collapsed on June 16, 2015, killing six young people and injuring seven. The owner and Greystar reached confidential multi-million-dollar settlements in 2017. Berkeleyside.

Six deaths (2015) · confidential multi-million settlement (2017), amount undisclosed

Greystar says

"We take responsibility and accept ownership for our words, actions, tasks, and results, and respectfully hold others to the same standard."

— Greystar Core Value: Accountability

4 The record

A Dallas County jury found Greystar Development & Construction, LLC liable in the June 2019 crane collapse that killed 29-year-old Kiersten Smith, returning an $860 million verdict in April 2023. Greystar has contested the verdict through the Texas appellate courts. KERA News.

$860M jury verdict — on appeal · not final and not paid

Bob Faith says

"I am personally committed to providing all residents with an exceptional experience."

— Bob Faith

5 The record

At The Grand in Denver, a Greystar-managed high-rise, the fire department issued extensive violations — blocked emergency exits, faulty fire doors, missing fusible links — alongside tenant reports of mold, pest infestation, and a 24-hour power loss during a heat wave. Denver Westword.

Documented fire-code violations and habitability complaints

Greystar says

"We make service our top priority by giving our time, knowledge, and experience to serve the needs of our customers, community, and team members."

— Greystar Core Value: Service

6 The record

In 2016, Greystar cleared the rent-controlled 216-unit Reserve in west San Jose for a market-rate rebuild — reported as the largest mass eviction in Silicon Valley history, displacing roughly 670 residents, many on fixed incomes, with relocation aid critics called inadequate. San Jose Inside.

~670 residents displaced (2016) · displacement, not a legal judgment

Greystar says

"We stay true to the highest ethical standards … honest, trustworthy … in all of our words and actions."

— Greystar Core Value: Integrity

7 The record

Greystar Real Estate Partners settled a North Carolina class action for approximately $4.665 million over charging tenants filing, sheriff, and attorney fees beyond what state law allowed, without court authorization. Top Class Actions.

$4.665M class-action settlement (2022, M.D.N.C.)

Greystar says

"To enrich the lives we touch by doing things the right way."

— Greystar's official Mission statement

8 The record

Greystar settled a Washington class action for $2.5 million over charging rental application and screening fees without the disclosures state law requires — before a prospective resident ever moved in. Top Class Actions.

$2.5M class-action settlement (2021, E.D. Wash.)

Greystar says

"We celebrate individual differences … provide equality of opportunity, and cultivate an environment where all individuals are seen, treated, and valued equally."

— Greystar Core Value: Equality

9 The record

Testing by the Equal Rights Center found Greystar-managed Northern Virginia properties turned away Housing Choice Voucher holders — a group disproportionately African American — by applying income minimums to the full rent. Greystar entered a five-year corrective agreement in 2022. Equal Rights Center.

Voluntary corrective agreement (2022) · not a lawsuit or monetary judgment

Bob Faith says

"Our Core Values and our people are at the heart of everything we do. Though times and technology may change, it's our people who have made Greystar the global leader in rental housing."

— Bob Faith

10 The record

A proposed Texas class action alleges Greystar Management Services miscalculated overtime for its own employees by excluding non-discretionary bonuses from the pay rate, underpaying the workers Faith describes as "the heart of everything." ClassAction.org.

Filed FLSA overtime class action · allegation, not a resolved outcome

Method: candidate statements were drawn from Greystar's own published core values, mission, and Bob Faith's on-the-record interviews — overwhelmingly self-positive, as corporate messaging is. Each was matched to the documented record and the ten sharpest pairings selected. Every record item links to a primary or established secondary source, and its status is stated precisely: settlements are resolutions rather than admissions of liability; the crane verdict is on appeal and unpaid; the Berkeley amount is undisclosed; the voucher matter is a voluntary agreement; and the overtime and any security-deposit suits are allegations, not final outcomes.

Sources & Documented Record

A categorized index of primary sources — government filings, court records, and established reporting on Bob Faith and Greystar — follows below.

Every claim on this page traces to a primary or established secondary source. Full index below.

Government & Regulatory (FTC, DOJ, State AGs)

Court Filings & Complaints

Collins v. Greystar — junk-fees class complaint (PDF)

Legal & Law-Firm Analysis

News Coverage

Safety, Evictions, Fees & Discrimination

Consumer Reviews & Complaints

Business & Industry Directories