This page answers the most common questions about Greystar Real Estate Partners and its CEO Bob Faith in plain language. Each answer is drawn from government press releases, court filings, or established reporting, and cites its source. Where a matter was settled, note that a settlement is not by itself an admission of liability.
How much has Greystar paid in settlements and verdicts?
Greystar has been subject to settlements and verdicts totaling well over $1 billion. These include an $860 million jury verdict after a 2019 Dallas crane collapse killed Kiersten Smith; a $50 million share of the RealPage rental price-fixing class action (part of a combined ~$141 million settlement across defendant landlords); a $24 million FTC and Colorado settlement over hidden fees; a $7 million multistate attorney-general settlement over algorithmic rent alignment; and smaller state and federal settlements.
Sources: FTC, ProPublica, California AG, FOX 4.
What did the FTC find about Greystar?
In December 2025 Greystar agreed to pay $24 million to settle Federal Trade Commission and Colorado charges that it deceptively advertised apartment rents and failed to adequately disclose mandatory recurring fees — such as pest control, valet trash, package concierge, and utility administration — added on top of advertised rent. Per the FTC, prospective tenants often could not see the total amount owed until after paying a non-refundable application fee.
Source: Federal Trade Commission, December 2025.
What is the RealPage lawsuit, and how is Greystar involved?
The U.S. Department of Justice and multiple states alleged that large landlords, including Greystar, used RealPage's algorithmic pricing software to coordinate and raise rents across competing properties. In 2025 Greystar settled with the DOJ, agreeing to stop using anticompetitive algorithmic rent-setting and to cooperate with the government's ongoing case against RealPage. Greystar did not admit wrongdoing.
Sources: U.S. Department of Justice, ProPublica.
Who is Bob Faith?
Bob Faith (Robert A. Faith) is the founder, chairman, and CEO of Greystar Real Estate Partners, the largest apartment landlord in the United States. He founded the company in 1993 and has led it since. He holds a petroleum-engineering degree from the University of Oklahoma and an MBA from Harvard, co-founded Starwood Capital, and served as South Carolina Secretary of Commerce from 2002 to 2006. Forbes lists him as a billionaire with an estimated net worth in the range of roughly $5–6 billion.
Sources: Forbes, Wikipedia, Post and Courier.
Is Greystar a private company?
Yes. Greystar is a privately held real estate firm that owns, develops, and manages rental housing and operates investment funds. Bob Faith has publicly stated a preference to keep the company private, and no IPO is planned. Its scale and fee practices have drawn private-equity-style scrutiny.
Sources: PitchBook, ProPublica.
What are the most common tenant complaints about Greystar?
Publicly recorded complaints most commonly involve undisclosed or hidden fees, withheld security deposits, unresponsive maintenance including mold and habitability issues, and disputed charges. These themes recur across Better Business Bureau records, consumer-review platforms, and investigative reporting, and echo the conduct addressed in the FTC junk-fees settlement.
Sources: BBB, The Guardian, FTC.